Code of Ethics

NARI’s mission is to advance and promote the remodeling industry’s professionalism, product and vital public purpose. When you hire a NARI member company, rest assured that your remodeler will adhere to these core values and the code of ethics.

Selecting a remodeling contractor can be a challenge. NARI members adhere to core values and the Code of Ethics, which serves as a key differentiator between NARI member companies and non-members.

NARI's Values:

The National Association of the Remodeling Industry is committed to being:

Professional: Ethical, honest and committed to excellence.

Welcomng: Inclusive of many views and respectful of free expression and open communication.

Resourceful: Informed, knowledgeable, and flexible. Driving innovation through appropriate risk taking.

Member Focused: Focused on NARI members’ success and profitable growth through a strong return on investment of their NARI membership.

Volunteer Driven: Engaged members with a passion to serve the industry and ensure the success of remodeling for future generations.

 

NARI's Code of Ethics:

 

Each member of the National Association of the Remodeling Industry pledges to observe high standards of honesty, integrity and responsibility in the conduct of business by:

  • Promoting only those products and services which are functionally and economically sound, and which are consistent with objective standards of health and safety;
  • Making all advertising and sales promotion factually accurate, avoiding those practices which tend to mislead or deceive the customer;
  • Writing all contracts and warranties such that they comply with federal, state and local laws;
  • Promptly acknowledging and taking appropriate action on all customer complaints;
  • Refraining from any act intended to restrain trade or suppress competition;
  • Obtaining and retaining insurance as required by federal, state and local authorities;
  • Obtaining and retaining licensing and/or registration as required by federal, state and local authorities;
  • Taking appropriate action to preserve the health and safety of employees, trade contractors, clients and the public.